About Mobile Phone Insurance Direct

Mobile Phone Insurance Direct was set up for those looking for comprehensive and affordable mobile phone insurance at a low price with less jargon, great cover, and a simple claims process to make life easier for our valued customers.

Our History

Mobile Phone Insurance Direct was established in 2010 with the goal of providing an easy and affordable solution for mobile phone insurance. we are a straightforward brand that offers comprehensive coverage at budget-friendly prices. Our team comprises of tech-savvy professionals with over 50 years of combined experience in delivering quality products to our customers by eliminating the middle-man and providing you with the best prices.


Our coverage options are easy to understand, with less technical jargon, great coverage, and a simple claims process to make life easier for our valued customers. All our products are backed by a 14-day money-back guarantee.

Last modified: 24th October 2023
Last modified: 24th October 2023

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Insurance made easy

We set out to fill a gap in the market by offering simple, affordable mobile phone insurance directly to customers.

From our user-friendly website and streamlined quote process to our efficient claims process, we have always prioritized simplicity and transparency for our customers. We actively gather feedback from our clients and make adjustments to our processes as needed. Our focus on customer satisfaction is reflected in the positive feedback we’ve received from our satisfied customers:

I have been with this insurance company quite a few years now and I have always found them effortless to deal with and I would recommend them to anyone.

Fast simple process most insurance companies make a whole song and dance out of a simple claim.

Overall responsiveness and value for money has been excellent, would recommend.

Excellent service relating to damaged iPhone claim. All mobilephoneinsurancedirect.com representatives were polite, helpful and efficient in dealing with claim. Highly recommend.

Why MPID is the best insurance for you

For years, our team has been supplying reputable commercial mobile phone manufacturers and distributors with reliable insurance products. With Mobile Phone Insurance Direct, we are now offering the same insurance directly to the public, eliminating the need for a middle-man. Our insurance not only covers accidental damage, theft, and loss, but also comes at an affordable price, without any additional fees from third parties.


Our UK-based customer service team is always ready to help and our claims process is straightforward and easy to use. We truly believe that Mobile Phone Insurance Direct is the best choice for mobile phone insurance.


As a trading name of Pier Insurance Services Ltd, Mobile Phone Insurance Direct is backed by over 20 years of experience. Pier Insurance was created in 1999 as a consumer-friendly alternative to high-street insurers, with a board comprised of telecom experts, industry leaders and insurance specialists.


Why MPID is the best insurance for you


What Sets Us Apart

When it comes to insuring your gadgets, Mobile Phone Insurance Direct offers a comprehensive suite of covers that go beyond the norm. We understand that your device is more than just a piece of technology; it’s an integral part of your daily life. So why settle for average when you can have exceptional?

Key Benefits

  1. Unlimited Claims: Unlike some providers who cap the number of claims you can make, we offer unlimited claims. That’s right, we’ve got your back no matter how many times life happens.
  2. Airtime Abuse Cover: If your phone is stolen, we cover the cost of unauthorised calls made, up to a value of €2,000. Now, how’s that for peace of mind?
  3. Accessory Cover: Lost or damaged accessories? We cover that too, up to a maximum of €200.
  4. Worldwide Cover: Love to travel? Your device is covered globally, ensuring you’re protected wherever you roam.
  5. Mechanical Breakdown: Devices can be fickle. If yours breaks down outside the warranty period, we’ll repair or replace it.
  6. Loss and Theft: We offer cover for both loss and theft, ensuring you’re never without your essential gadget for long.
  7. Accidental and Liquid Damage: Spills and falls happen, but with our cover, they don’t have to be disastrous.
  8. Flexible Payments: Choose between a full annual premium or convenient monthly payments.


While we strive to offer comprehensive coverage, there are a few things to keep in mind to make the most of your policy:

  • Manufacturer Defects: If there’s a widespread issue with your device model, that’s something the manufacturer needs to sort out. But for all those individual hiccups and mishaps, we’ve got you covered.
  • 14-Day Waiting Period: To ensure the integrity of our policies, there’s a brief 14-day period before claims can be made. Think of it as a settling-in time for your new policy.
  • Early Policy Excess: If a claim is made within the first 30 days, there’s a small additional excess. It’s just one of the ways we keep our long-term premiums affordable for you.

So, while we’ve got a few rules, they’re all designed to make your insurance experience as smooth and beneficial as possible. Ready to experience the peace of mind that comes with knowing you’re well-covered?

Why should you join MPID?

  • 14-day money back guarantee
  • No minimum contract
  • Instant protection for loss, theft, and accidental damage
  • 12-month warranty on repairs
  • Friendly UK-based customer service team
  • Rated excellent on Trustpilot

Get your mobile phone insurance with
our 5 star cover today

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