Policy Excesses

Once your claim has been approved, you will need to pay the appropriate policy excess so that we can progress with either the repair or replacement of your device.


You will be responsible for a compulsory excess on each and every claim:

Accidental Damage and Breakdown
iPhone 11/12/13/14 Pro Max
Samsung Galaxy S22 5G/S23 Ultra 128GB 256GB 512GB
Samsung Galaxy S21 Ultra
Samsung Galaxy S20 Ultra 128GB 512GB
Samsung Galaxy Note 20 Ultra 5G
Samsung Galaxy S10+ 1TB
Samsung Galaxy Note 10+ 256GB 512GB
Samsung Galaxy Z Flip4 Bespoke 256GB/Flip4
iPad Pro 2020 11/12.9″ 512GB 1TB
iPhone 11/12/13/14 Pro/14 Plus
iPhone X/Xs/Xs Max
Samsung Galaxy S21+ 128GB 256GB
Samsung Galaxy S20/S20+ 5G
Samsung Galaxy S10+ 512GB
Samsung Galaxy S10 5G
Samsung Galaxy Z Flip3 5G
Google Pixel 7 Pro 256GB
Huawei P50 Pro 256GB
Huawei P30 Pro 8GB 512GB
Sony Xperia 1 5G
OPPO Find X5 Pro
OPPO Find N2 Flip
Xiaomi Mi 12 Pro 256GB
Xiaomi 13 Pro 128GB
iPad Pro 2020 11/12.9″ 256GB
Samsung Galaxy Tab S8 Ultra
iPhone 11/12/13/14
iPhone Xr
Samsung Galaxy S22+ 5G/S23+ 128GB 256GB
Samsung Galaxy S21 128GB 256GB
Samsung Galaxy S20
Samsung Galaxy S20 FE
Samsung Galaxy Note 20 4G/5G
Samsung Galaxy S10+ 128GB
Samsung Galaxy Note 10 256GB 512GB
Samsung Galaxy Note 10 Lite
Google Pixel 7 Pro 128GB
Google Pixel 4 XL
Huawei P40 Pro
Huawei P30 Pro 8GB 128GB
Huawei Mate 20 X 5G
Huawei Mate 20 Pro
Sony Xperia 1 / 5 IV
OnePlus 11 5G 256GB
OnePlus 10 Pro 5G 256GB
Xiaomi 13 256GB
IPad 10 (2022) Wi-Fi + Cellular 256GB
iPad Air 2022 Wifi 256GB
iPad Air 2022 Wifi + Cellular
iPad Pro 2020 11/12.9″ 128GB
Samsung Galaxy Tab S8+
iPhone SE 2022
iPhone 13 Mini
iPhone 12 Mini
iPhone SE 2020 256GB
iPhone 8/8+
Samsung Galaxy S22 5G/S23 128GB 256GB
Samsung Galaxy S10/S10e
Samsung Galaxy S9/S9+
Samsung Galaxy Note 9
Samsung Galaxy A51/A71 128GB
Google Pixel 7
Google Pixel 4
Huawei P40
OPPO Find X5
OPPO Find X5 Lite
OnePlus 11 5G 128GB
OnePlus 10 Pro 5G 128GB
Nokia X30 128GB
Realme GT Neo 3
Realme GT 2 Pro
Realme GT 2
Xiaomi 13 Lite 128GB
IPad 10 (2022) Wi-Fi + Cellular 64GB/Wi-Fi 256GB
IPad 10 (2022) Wi-Fi 64GB
iPad Air 2022 Wifi 64GB
Samsung Galaxy Tab S8
Samsung Galaxy Tab S7 11″ Wi-Fi + LTE
Samsung Galaxy Tab S7+ 12.4″ Wi-Fi + 5G
All Smartwatches
All other Devices€40€50€75€75


Additional claim excess – for any claim made within the first 30 days of inception of your policy there will be an additional excess of €40 for all accidental damage and liquid damage claims and €60 for every loss or theft claim.


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